Giraffe HQ
7-9 High Street East
Wallsend
Tyne & Wear NE28 8PA
@: hello@girafferesidential.com7-9 High Street East
Wallsend
Tyne & Wear NE28 8PA
t: 0191 276 0550
Privacy Policy
We are registered with the Propertymark Client Money Protection Scheme, to ensure the safety of your money.
From 1st April 2019 we will abolish all tenant fees with the exception of:
1) A late payment charge will be applied in the event that you are 14 days late with your rent equivalent to 3% above Bank of England Base Rate
2) Should you wish to terminate a tenancy before the end of the fixed period then, if the Landlord agrees to your request, you agree to maintain all rent payments until you vacate the property in line with your tenancy agreement and to cover your Landlords "Tenant Find" fee of 50% + VAT of the first months rent with a minimum charge of £395+VAT prior to commencement of re marketing.
3) Lost keys replacement fee of £25+VAT on all our managed property in addition to the full cost of replacing the locks at the property.
On application:
We require full disclosure at application stage of all adverse credit history, if applicable, such as late payments, defaults, CCJ's and bankruptcies etc. Failure to disclosure any adverse credit history and/or act in good faith will result in your application being declined.
We reserve the right to seek references and documentation evidence such as ID, proof of income, bank statements etc for the purposes of vetting and assessing your application.
You are required to pay a holding deposit of 1 weeks rent to reserve the property once referencing has been carried out on you, which will be deducted off your first months rent. This will be refunded if your application does not proceed for reasons beyond your control.
On acceptance of your tenancy the remainder of the first months rent will need to be paid prior to check in along with the deposit which will be protected with the Deposit Protection Service within the prescribed timescales required and will not exceed 5 weeks equivalent rent.
** Please Note **
Giraffe Lets Ltd is an Equal Opportunities business and we do not discriminate against anyone on any grounds and we comply fully with the Equality Act 2010.